How can we help you?

Course Purchase

• Are the questions in practice paper updated frequently? If so, how will I get the updates of this?
• How many services I can purchase with my Whizlabs account?
• How can I change my billing address?
• Do I need an account to take free tests at Whizlabs?

Resolving course related issues

• I have forgotten my password, how can I reset my Whizlabs account password?
• I have been charged but haven’t received my login/registration details yet? What should I do now?
• Will I need to retake all the tests if my system crashes?

Access Issues

• Can I create multiple Whizlabs account with my email id?
• I want to change my password, how can I do this?

Course Access Requirements

• How can I download a copy of invoice from my account?
• I logged in to my account at my desktop, can I open my account on other device at the same time?
• I have purchased a course, how will I login into my Whizlabs account to get access to the purchased course?
• I have purchase a test and have received a mail with login id and password. What to do next?
• Can I take print out of all the questions and answers from my account?